Table games
Our named tables include Texas Hold’Em, 3 Card Poker, European Roulette, American Roulette and Mini Roulette.
Vinyl Casino
Over 4,000 casino games, including live dealer games, are waiting in our lobby. Over 70 software providers supply our slots, table games, Live Casino games and jackpots.
Games and live casino at Vinyl Casino
Our casino combines a broad game lobby with named table, live and jackpot choices.
Live Casino
Our Live Casino catalogue lists Vegas Roulette 500x and Dynamic Roulette 120x. Our named Gold Saloon games include Gold Saloon Roulette, Gold Saloon Blackjack, Gold Saloon Freebet Blackjack and Gold Saloon Super Boost.
Jackpot selections
| Selection | Example game |
|---|---|
| Hot Jackpots | Diamond Explosion 777 |
| Lucky Jackpots | Football Palace 1000 |
| New Jackpots | Hot Slot: 777 Crown |
| Drops and Wins | Gates of Olympus 1000 |
| Jackpot Play | Fire Hot 100 Jackpot Play |
Welcome bonus and casino promotions
Our promotions include a first-deposit welcome package, reload offers and cashback packages with their own supported conditions.
Welcome bonus
Our welcome bonus is 100% up to £500 plus 200 free spins. This welcome offer is for newly registered players after making their first deposit, and they can only claim it once with that first deposit. Each bonus offer is limited to one per person, family, household address, telephone number, personal or shared computer and personal or shared IP address.
Claiming and activation
After a qualifying deposit, a notification confirms the claimed bonus and you must activate it from that notification. If it is missing or closed, you can find your bonus in your profile and activate it there. If the bonus is unavailable for activation after a qualifying deposit, contact Customer Support before playing with the deposit to request manual credit.
Cashback
Our Weekly Slots Cashback is 15% up to £3,000 with a 1x wagering requirement. Our Live Cashback goes to recent losses and pays 25% up to £200.
Live Casino welcome offer
Our Live Casino welcome offer for Live Dealer games is 10% Live Cashback up to £200.
Weekly and weekend reloads
Our regular deals include Weekly Reload Bonuses and Weekend Reload Bonuses. Our Weekly Reload gives 50 free spins. The Weekend Reload Bonus is £700, and our Weekend Reload includes 50 free spins as well.
Shared casino bonus rules
Unless a promotion says otherwise, a deposit casino bonus must be wagered 35 times on the combined deposit and bonus received. Casino bonus wagering must be completed within 10 days after the bonus is received, or the remaining bonus and derived winnings are voided. A deposit casino bonus has a maximum withdrawal limit of x10 the bonus received, and winnings above that limit are voided at withdrawal.
Before wagering is met, an individual bet greater than £100 is prohibited. Trying to withdraw before the wagering requirements are met voids the bonus balance and all winnings derived from it. Winnings from completed free spins are added to your bonus balance and must be wagered under the promotion rules.
| Game type | Contribution or condition |
|---|---|
| Eligible slots, Scratch Cards and Keno | 100% toward wagering |
| All Live Games | 10% toward wagering |
| All Table and Card games | 0% toward wagering |
| Video poker | 10% toward wagering |
| Plinko | 10% toward wagering |
| Jackpot Slots | Cannot be played with bonus funds |
| Slingo games | Cannot be played with bonus funds |
| Bingo games | Cannot be played with bonus funds |
Crazy Time, Dream Catcher, Dream Catcher First Person and Monopoly count 50% of the bets toward wagering. Games on our second Special Games List, such as Double Roll, Spin Strike, Plinball and Wheel, count 10% of the bets. Excluded Games, such as Book of Sun Multichance, Jack and the Beanstalk, Starburst XXXtreme and Dead or Alive, count 0%. Prohibited Games cannot be played at all while a bonus is active on your account.
Your Vinyl Casino account
Registration
To join us, go to the registration section and follow the on-screen steps. Choose a unique username and password, enter your personal details, and accept our Terms and Conditions and Privacy Notice.
Residents of the United Kingdom cannot open an account with us or add money to one, and anyone there who already holds an account must close it.
Verification
We may request certified ID, proof of residence, proof that a payment method belongs to you and transaction histories to verify your identity or the source of funds. Requested documents and information are due within 30 days. We may withhold payment or suspend the account until they arrive and may permanently close it if they are late. We usually complete verification within 10 days after our request is answered in full, although complex cases may require extra time or checks.
Login and password reset
The login page includes the Forgot your password? link. Select it and enter the email address used during registration to receive an automatic password-reset email.
Coins, Shop, Challenges and VIP rewards
Earn Coins
We credit Coins equal to 5% from each deposit. Each £10 wagered on casino games will grant 1 Coin. Weekly Challenges, One-Time Challenges and finishing in top positions in our in-house tournaments can also add Coins.
VIP benefits
Level 3 VIP members receive Personalised Offers, Higher Withdrawal Limits and Cashback. Level 4 members receive a Personal VIP Manager.
Use the Shop
You can exchange Coins for Bonuses and freespins in our Shop, subject to its rules. A Shop bonus carries wagering of 40x the bonus amount within 10 days and releases no more than 5 times the initial bonus amount.
Shop bonus spins must be activated and played within 7 days. Their winnings become a bonus with 40x wagering due within 10 days. No more than £50 reaches the real balance, and any excess is voided.
Deposits and withdrawals
Deposits
Deposits use payment systems available in our cashier. The method used to fund an account must belong to you and must not be stolen or lost. If we reasonably suspect a breach of that condition, we may close the account and void winnings.
Wagering before withdrawal
Deposits and subsequent winnings carry a monthly wagering requirement before withdrawal approval. We may decline a request when less than £20 has been wagered in the calendar month of that request.
The minimum rollover before withdrawal is x1. If wagers are below the deposit, we may cancel all winnings and retain 10% of the last deposit, with a minimum of £0.50, as payment expenses. The retained amount may be 15% when the balance was funded by bank card or bank transfer.
Withdrawal route
Where possible, we process a withdrawal through the same payment method used for the deposit, subject to the provider rules. You may request a withdrawal only to an account under your name. We cancel requests to withdraw to other accounts and require a replacement request to an account in your own name.
Processing and queue
An account may have a maximum of 3 pending withdrawals at a time. Our financial department processes a request within 3 business days after it is made or within 3 business days after the previous withdrawal was paid, provided all other conditions are met and checks are complete. Processing takes place from 6 AM to 5 PM GMT, Monday to Friday.
VIP withdrawal limits
| VIP level | Per day / Month |
|---|---|
| Level 1 | £500 / £7,000 |
| Level 2 | £500 / £10,000 |
| Level 3 | £800 / £12,000 |
| Level 4 | £1,000 / £15,000 |
| Level 5 | £1,500 / £20,000 |
The VIP level used for a withdrawal is based on activity during the 90 calendar days prior to the submission of the request and may change with the ratio of deposits, withdrawals and bonuses. A player who has not actively placed bets for one month is automatically moved to the lowest level.
Rules for bets in our games
Before placing a bet
You are responsible for checking that all details of the bet are correct.
Disagreements
For a disagreement about a bet or winnings, our decision is final and not negotiable.
Cancellation and acceptance
Once you place a bet, you won’t be able to cancel it. We may deny a bet or cancel one already placed at our sole discretion.
Unfair patterns
We prohibit unfair patterns such as equal, zero or low-margin bets, minimal-risk bets and hedge betting. We also prohibit play we consider abusive, guaranteed-win or designed to minimise risk.
Responsible gambling and self-exclusion
Age and control
We accept customers over 18 years of age only. Treat gambling as leisure, use only extra funds, and monitor the time and money you spend.
Independent help
GamCare provides consultation, advice and practical help with the social consequences of gambling. Gamblers Anonymous is a fellowship whose members address gambling-related problems and help other compulsive gamblers.
Self-exclusion
If you need a break from gambling, contact our support team and we will exclude you for a while. To request self-exclusion, email [email protected]. We will close the account as soon as practicable. You must tell us about other accounts you hold and must not open new ones. We make reasonable efforts to prevent new accounts, but you remain responsible for ensuring none are opened, and we disclaim responsibility for losses on other accounts.
Help and support
Live Chat
Our customer support is ready to help you 24/7 on Live Chat.
Our customer-support email is [email protected].